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Contact Customer Support
Normal hours of operation are from 7:00am to 8:00pm
(12:00 to 01:00 UTC).
Contact us by telephone at: +1-613-836-2222
or by email at: firstname.lastname@example.org
Emergency support is available 24x7 at: +1-613-836-2222.
After hours Emergency Support is available to report issues relating to real or
perceived degradation of network services.
Routine requests for assistance such as the activation and deactivation of
terminals and technical inquiries should be made during SkyWave Support’s
normal hours of operation.